We normally require 2 sets of keys to be given during the Meet & Greet. We're happy to accept a key lockbox code or a keyless access code instead. In case you live in a building with Fobs, we agree to pick up and drop off keys with your building security.
If only one key copy is provided, we will have the second copy created for a $5 fee.
If keys are not provided during the Meet & Greet, we will arrange to pick up your key for a $10 fee.
If you'd like us to return your keys, we will do so in person for a $10 fee.
We don't accept keys hidden on premises, and will not hide keys in any insecure location. No exceptions will be made - this is for you and your pets' safety.